Refund and Returns Policy

We are confident you will love our products. However, if you are dissatisfied with your purchase, please email info@cacaolaboratory-eu.com within 30 days of purchase for a full refund. As Cacao is a food product, we cannot accept returns for these items.

Please include the following in your email:

– Name

– Order number

– The name of the product you are seeking a refund on

– The reason that the product was not up to your expectations