Privacy Policy

The controller of personal data collected through this website is:
Inštitut za neodvisnost Ljubljana
Dunajska cesta 120, 1000 Ljubljana, Slovenia
VAT ID: SI88479579
Registration number: 8027935000
Email: info@cacaolaboratory-eu.com

2. What Personal Data We Collect
We may collect the following data:

• Name and surname

• Email address

• Shipping and billing address

• Phone number (optional)

• Payment information (processed via PayPal or Stripe)

• Purchase history

• IP address and browser/device information

3. How We Use Your Data
Your data may be used for:

• Processing and delivering your orders

• Communicating with you about your purchase

• Sending promotional emails (only with your consent)

• Improving user experience and website functionality

• Fraud prevention and security

4. Legal Basis for Processing
We process personal data based on:

• Your explicit consent

• Contract performance (e.g., order fulfillment)

• Legal obligations

• Our legitimate interest in operating and improving our services

5. Third-Party Services
We use third-party service providers:

• PayPal and Stripe for secure payment processing

• Delivery services for shipping orders
  These parties are only given the minimum data necessary to perform their duties.

6. Data Retention
We retain personal data only for as long as necessary to fulfill legal and contractual obligations, or until you request its deletion (where legally applicable).

7. Your Rights
You may request:

• Access to your personal data

• Correction or deletion

• Restriction or objection to processing

• Data portability

• Withdrawal of consent

• Lodging a complaint with the relevant data protection authority in Slovenia

8. Cookies
This website uses cookies for essential functions and analytics. You can manage your cookie settings in your browser.

9. Contact
For questions about data protection, contact us at:
info@cacaolaboratory-eu.com